Subscription Policy

By purchasing a subscription product from Lurava, you agree to the following terms and conditions.

Subscription Billing

Subscription orders are automatically renewed and billed according to the delivery frequency selected at checkout. By purchasing a subscription, you authorize recurring charges to your payment method unless the subscription is canceled in accordance with this policy.

Subscription pricing is offered at a discounted rate compared to one-time purchases.

Cancellations

Orders begin processing immediately after they are placed. Because of this, cancellation requests cannot always be guaranteed once submitted.

If a subscription renewal order has already been processed or shipped before a cancellation request is received, the order may still be delivered and the customer will need to follow the return process outlined in our Refund Policy.

Subscriptions may be canceled at any time before the next billing date.

Refunds

Subscription orders are subject to our Refund Policy.

Refunds are not issued for subscription orders that have already been processed or shipped unless the item is returned in accordance with our Refund Policy.

To receive a refund, the item must first be delivered and then returned according to our return instructions. Refunds are issued only after the returned item has been received and inspected.

Failed Payments

If a recurring payment cannot be processed, we may attempt to process the payment again using the payment method on file. If payment continues to fail, the subscription may be paused or canceled.

Subscription Changes

We reserve the right to modify, pause, or discontinue subscription pricing, discounts, products, or subscription benefits at any time without prior notice.

Any changes will apply to future subscription renewals only.

Contact

For any subscription-related questions, please contact us at info.shoplurava@gmail.com.